IT support for businesses in Moon Township, PA

Moon Township sits beside Pittsburgh International Airport, which it shares with neighboring Findlay Township, and it borders Coraopolis, where our infrastructure and operations office is. Moon businesses work with the same named engineers who run our own systems.

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Terminal at Pittsburgh International Airport with tree-shaped steel columns and a wood ceiling
The terminal at Pittsburgh International Airport.

Supported from the office next door

Our Coraopolis office is in the next town over, so a visit to a Moon business fits into an ordinary working day.

Most requests are handled remotely, such as a locked account or a printer that has dropped off the network. When a problem needs someone at the switch or the server, an engineer comes out by appointment.

IT services we provide in Moon Township

An office without its own IT person usually starts with these four.

Managed IT

Helpdesk, new starter setup, patching, monitoring and a technology roadmap, handled by one team.

Microsoft 365

Exchange Online, Teams and SharePoint, with Entra ID accounts and Intune managing the devices.

Endpoint security

Managed EDR, disk encryption and patching on every laptop, with a person reading the alerts.

Backup and recovery

Offsite backups and Microsoft 365 backup, restored in testing before you ever need them.

Robin Hill, a brick Georgian-style house in Moon Township
Robin Hill in Moon Township.
Still pool on Montour Run in Moon Township with autumn trees
Montour Run in Moon Township.

Getting Microsoft 365 under control

Many small offices set up Microsoft 365 themselves years ago and added to it as they grew. The result is often shared logins, former staff who still have mailboxes and licences nobody is sure they need. We sort that out first.

  • Accounts: one account per person in Entra ID, with MFA and conditional access switched on.
  • Devices: laptops enrolled in Intune, so a lost machine can be locked and wiped.
  • Licences: each user on the plan they need. Our Microsoft 365 licensing guide explains the differences.

Work we already do near Moon

In Coraopolis we support an industrial engineering and manufacturing company. Further west, in Imperial, we look after a construction-industry operations site whose equipment and field crews depend on the network. A Moon business with a shop floor or a yard would get the same treatment: segmented networks, cameras kept off the office network and recovery steps written down.

How an engagement works

  1. Discovery call. A short conversation about your staff, systems and what keeps going wrong.
  2. Written scope. You see what we will do and what the agreement covers before any work starts.
  3. Implementation. We document what is there, fix the riskiest gaps and then move to routine support.

If another provider looks after you now, the move includes an audit, a review of their documentation, a credential transfer and a week running in parallel.

Questions about IT in Moon Township

How soon will we hear back after we get in touch?

We reply within one business day.

Several of our staff work from home. Can you support them too?

Yes. Remote support works wherever they are, and we connect home workers to office systems with site-to-site VPN or Tailscale. The Tailscale guide covers how that works.

Will we deal with the same person each time?

Yes. You get a named engineer who learns your setup. Agreements scale with headcount and have no lock-in.

Tell us about your Moon office

Call (412) 556-7007 or email [email protected] with your headcount and the systems you use, and we will suggest where to start.

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