IT services in Pittsburgh, PA
Pittsburgh is our core market. KawaConnect handles everyday IT and deeper infrastructure work for businesses across the city, from five-person offices up to multi-location operations. Our infrastructure office is in Coraopolis, west of the city near Pittsburgh International Airport.
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Industries we support in the city
Three kinds of business make up most of our Pittsburgh work.
- Commercial construction: office systems, shared files and networks for commercial construction firms.
- Community nonprofit: email, backups and protected laptops, looked after for a small team.
- Home services: phones, shared calendars and mobile devices for companies whose people spend the day at customer properties.
IT services we provide in Pittsburgh
Most clients start with one of these and add others later.
Managed IT
Helpdesk, onboarding, patching, monitoring, documentation and a technology roadmap.
Microsoft 365
Exchange Online, SharePoint, Teams, Entra ID, Intune and migrations.
Networks and firewalls
Business Wi-Fi, VLANs, OPNsense firewalls in high-availability pairs and site-to-site VPN.
Backup and recovery
Offsite backups, Microsoft 365 backup, and restores we test before you need one.
Linux and Kubernetes
Ubuntu, Debian and RHEL-family servers, plus Kubernetes on Talos Linux.
Proxmox virtualization
Proxmox VE clusters, Ceph storage and moves off VMware or Hyper-V.
Beyond the helpdesk
Some Pittsburgh clients need infrastructure work as well as desktop support. For them we build Kubernetes platforms with Cilium networking, Helm and GitOps, and write the GitLab pipelines that deploy to them. Our own systems run on Proxmox and Ceph, so we recommend both from daily use.
We also install camera systems and FreePBX phone systems, and we build custom software and websites. Security work covers managed endpoint protection, MFA and conditional access.
How we start
- A short discovery call. We ask how the business runs and what keeps going wrong.
- A written scope. You see what we will do before we do it.
- Implementation. A named engineer does the work and stays on the account.
Agreements scale with headcount and carry no lock-in. If you are coming from another IT provider, we audit the environment, review the documentation, take over credentials and run both sides in parallel for a week.
Questions about IT support in Pittsburgh
Do you visit Pittsburgh offices in person?
Yes. On-site visits are by appointment, and we support the rest of your team remotely. Remote support is available nationwide.
Can a Pittsburgh business hire you for a single project?
Yes. A project might be a server migration or a new network. Ongoing operations are the other option, and many clients begin with one and move to the other.
Do you cover the towns around Pittsburgh?
Yes, across Western Pennsylvania. The KawaConnect service areas page lists the towns with their own pages.
Tell us what your Pittsburgh business runs on
Call (412) 556-7007 or write to [email protected]. We reply within one business day.
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