Join Us
Careers at KawaConnect
We are a small team doing serious IT work for businesses that cannot afford downtime. If you like building things that hold up under real-world pressure, not demo conditions, we would love to talk.
Three roles below, and we are equally open to independent contractors who can step into a comparable role. Reach out even if you match only most of the requirements, fit matters more than boxes ticked.
Sales Manager
Grow our book of business by building real relationships with IT decision-makers across Pittsburgh, Cleveland, and the Tri-State. You will develop pipeline, close deals, and hand off cleanly to our delivery team.
What we're looking for
- 3+ years of B2B sales, ideally in IT services or managed services
- Comfortable with consultative selling and long sales cycles
- Strong written and verbal communication
- Fluent with CRM tools: HubSpot, Salesforce, or equivalent
- Based in or willing to work Western PA / Northeast Ohio regularly
Kubernetes / Platform Engineer
Help us run Kubernetes workloads for clients across regulated industries, retail, and field operations. You will architect clusters, tune production deployments, and keep things humming when it actually matters.
What we're looking for
- 3+ years of hands-on Kubernetes (cluster setup, operators, Helm)
- On-prem Kubernetes experience (bare metal, VMware, or equivalent)
- Comfortable on at least one major cloud: AWS, GCP, or Azure
- Infrastructure-as-code fluency: Terraform or equivalent
- Solid Linux administration background
- Calm under pressure when production is on fire
IT Support Technician
Front-line helpdesk for our client base. You will handle day-to-day support tickets, onboard new users, troubleshoot endpoint issues, and occasionally head out to a client site to make things right.
What we're looking for
- 1+ years in IT support, helpdesk, or an MSP environment
- Solid Windows and macOS troubleshooting skills
- Comfortable with Active Directory and Microsoft 365 admin
- Strong communicator, you will talk to non-technical users every day
- Reliable transportation for the occasional on-site visit
Don't see your role?
We are always happy to hear from sharp people, full-time or contract. Send us a note and a résumé or a portfolio, we will reach out when something lines up.