Tag Helpdesk

How KawaConnect runs helpdesk support for the businesses we work with across Pennsylvania and Ohio, told through our partner stories.

KawaConnect partners with Wellspring Fields

KawaConnect partners with Wellspring Fields - built and hosted by KawaConnect

Wellspring Fields is a family-owned cannabis producer in Ravenna, Ohio. KawaConnect built and hosts its website at wellspringfields.com and runs the IT behind the business. Wellspring grows and makes flower, THC drinks, edibles and extracts. The website had to present…

KawaConnect partners with The Mothership

KawaConnect partners with The Mothership - built and hosted by KawaConnect

The Mothership is an adult-use and medical cannabis dispensary in Streetsboro, Ohio. KawaConnect built and hosts mothershipdispensary.com and supports the technology the store runs on. That support covers IT infrastructure, helpdesk, and the reporting and business-intelligence applications the dispensary uses.…

KawaConnect partners with Abanaki

Abanaki logo, KawaConnect manufacturing IT and custom ERP client

Abanaki Corporation is a manufacturer. KawaConnect provides its IT infrastructure, helpdesk and custom software. The main software project is QBTag, an open-source inventory system. We built it around the way Abanaki’s shop floor already works, so the company did not…

KawaConnect partners with Ascension BioMedical

Cannabis plants in flower under LED lights in an indoor grow room

Ascension BioMedical is an Ohio cannabis cultivator focused on consistency and quality in how the plant is grown. KawaConnect runs the technology behind the operation and hosts ascensionbiomedical.com. We handle the full infrastructure for Ascension’s licensed cultivation and processing: networking,…

Our collaboration with TRE Construction

TRE Construction foremen in blue company polo shirts

TRE Construction is a woman-owned commercial construction company based in Pittsburgh. KawaConnect built its website and runs its IT. TRE is a family-owned business established in 2023. It is certified as a WBE (Women’s Business Enterprise), WOSB (Women-Owned Small Business)…