Wi-Fi

What are the 2.4 GHz and 5 GHz Wi-Fi bands?

Wi-Fi sends data over radio bands, and the two most common are 2.4 GHz and 5 GHz. They behave differently, and that difference decides where access points go and which devices connect well.

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Wireless access point mounted near an office ceiling

What it is

A band is a slice of radio spectrum divided into channels. An access point picks a channel in each band it supports, and every device on that channel shares the same airtime.

  • 2.4 GHz: reaches farther and passes through walls better, but it is slower and crowded. In the US only three channels (1, 6 and 11) do not overlap, and microwave ovens, Bluetooth devices and neighboring networks all share the space.
  • 5 GHz: faster, with many more channels, so it is far less crowded. The signal fades sooner with distance and through walls.
  • 6 GHz: a newer band that only newer devices can use. It has plenty of room, and its reach is a little shorter than 5 GHz.

The 6 GHz band arrived with the E versions of Wi-Fi 6 equipment.

Why it matters to a business

  • Access point placement: 5 GHz covers less distance, so a building usually needs more access points, closer together, than 2.4 GHz alone would suggest.
  • Older devices: many printers, scanners, sensors and badge readers only speak 2.4 GHz. They need a signal there, so the band cannot simply be switched off.
  • Dropped calls: video calls that stutter in a busy office often trace to a congested 2.4 GHz channel, not to the internet connection.
  • Neighbors and gadgets: in a shared building you also hear other tenants. Bluetooth devices add to the noise on 2.4 GHz.

How this shows up in our work

Our Wi-Fi installs use Ubiquiti UniFi access points, positioned from a floor plan so that 5 GHz coverage is planned room by room. Older 2.4 GHz devices can sit on their own network, separated from staff and guest networks with VLANs.

Related services

Networking and firewalls

Wi-Fi design, access points and VLANs.

Network security

Separate guest, staff and device networks.

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Wi-Fi that reaches every room?

Tell us about your building and the devices on it. We will outline where access points should go.

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